![]() ![]() These customers want more control over file encryption, but "the challenge is a bunch of these solutions essentially break what we're really good at, which is our end user experience," Levie said. The service is being used in beta by about 10 businesses, including Toyota and World Bank Group, and will be generally available to Box enterprise customers in the spring for an added fee.īox has 48 percent of the Fortune 500 as customers, with millions of individual users, but “there are still some customers that can’t adopt the cloud, super regulated businesses in financial services, some very large energy companies, some major insurance companies, obviously government agencies and departments,” Box cofounder and CEO Aaron Levie told Ars. Without EKM, Box could be forced to hand data over to the government without notifying the customer if the government request is valid and requires Box to keep it secret.Īs Box describes it, EKM would make it a lot harder to hide government requests. When customers use Box EKM we are not able to provide decrypted content because we don’t have the encryption keys protecting the customer’s content.” When asked if the service would prevent Box from handing data over to the government, a company spokesperson said, “Unless the customer provides authorization to Box to provide the content that’s asked for, Box is prevented from sharing the content. The Box service still must access customer’s data in order to enable sharing and collaboration, but EKM makes sure that only happens when the customer wants it to, Box says. Called “Enterprise Key Management (EKM),” the service puts encryption keys inside a customer’s own data center and in a special security module stored in an Amazon data center. Today, Box says it has a new product that gets the job done. Further Reading Box wants to let businesses control cloud encryption keys “this year”
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